Head of Business Intelligence

• Job Title: Head of Business Intelligence
• Work System: Full-time
• Working Hours: 40 hours per week
• Nature of Work: Office-based or Remotely

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Job Responsibilities:

• 1. Development and Implementation of Business Monitoring Strategies:
     
     • Design and implement business monitoring strategies that contribute to improving service quality and enhancing data analysis in line with customer feedback and organizational needs.
     • Supervise the preparation of monthly internal bulletins and quarterly reports for external stakeholders.
  2. Data Management and Analysis:
     
     • Conduct complex data analyses to identify trends and opportunities that directly impact business development strategies.
     • Develop and improve graphical interfaces and reports to maximize understanding and impact.
  3. Collaboration and Partnership Building:
     
     • Collaborate with other department managers to enhance resource development plans and attract talents and revenue opportunities.
     • Establish and strengthen relationships with organizations and experts to support data analysis.
  4. Project and Team Management:
     
     • Lead and manage the data analysis and business monitoring team, including training and capacity building.
     • participate in the design and implementation projects to enhance community engagement and develop analytical reports using large databases.
  5. Quality Improvement Initiatives:
     
     • Oversee the cleaning and reorganization of databases and the improvement of their performance.
     • Develop and monitor key performance indicators, updating them regularly to measure impact and results.
  6. Development of a Plan for Surveys, Polls, and Field Studies:
     
     • Identify and develop indicators in the field of community engagement to measure impacts and results.
     • Design and implement surveys and field studies to evaluate the effectiveness of initiatives and programs.

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Qualifications and Experience:

• Bachelor's degree in Data Analysis, Business Administration, or a related field.
• At least 5 years of experience in data analysis and business monitoring, with a preference for experience in the nonprofit sector.
• Strong skills in statistical analysis and the use of data analysis tools and software.
• Excellent communication and collaboration skills, and the ability to work within a multidisciplinary team.
• Fluency in English.